ATS™: Managed Services & Comprehensive IT Support
We're big enough to offer a complete range of network services.
And small enough to provide personalized attention.
ATS delivers everything from total managed services to project-based support. We offer network design and assessment, IT strategy and planning, plus help desk, managed services for desktops, servers, and network equipment. Our approach is flexible, tailored to your needs, not a rigid menu of services options. We provide first rate IT consultants who are focused on serving your needs on your terms. Whether you're looking for a complete turnkey solution or a specific systems upgrade, we can help. From single office networks to multi-site enterprise environments, our network consultants will serve as your trusted advisor, determining your needs and delivering an efficient and cost-effective network solution. Our network services include:
ATS can take full responsibility for every aspect of your IT operations, and provide you with as much (or as little) administrative control as you want.
Help Desk Support
To make sure your users get help when they need it (including executives and other employees working on the road), we provide central help desk services with ticketing and escalation procedures. Our help desk services give you support both during and outside of normal office hours.
With secure facilities audited to SSAE 16 standards, we can watch over your servers and network, so that you can focus on your mission and your stakeholders. We can also actively manage your entire WAN or LANs, update routers, and keep all systems in good working order.
We evaluate your organization’s existing IT infrastructure, systems, and processes, identify opportunities for improvement, and recommend solutions to improve, enhance, and secure your infrastructure.
Is your slow network affecting your productivity? ATS' network monitoring and management solutions can help speed up and increase your overall network performance.
Network Design & Implementation
Building a new WAN or upgrading an existing LAN? Merging with another organization? We can plan and design a network that fits your business and budget.
We're seasoned pros at keeping your data secure from prying eyes by designing state-of-the-art firewall and VPN solutions. Just as importantly, we specialize in establishing policies and procedures to prevent network breaches, and also conduct security assessments.
IT Audit & Network Operations Review
We conduct independent reviews of IT systems, networks, policies, and procedures, and provide thorough analyses. For banks and credit unions, we offer pre-audit reviews to highlight problems likely to show up in bank examinations or external IT audits.
Disaster Planning & Emergency Support
Our consultants help identify points of failure within your setup. We then plan and implement effective backup, disaster recovery, and business continuity solutions.
Active Directory Assessments
We conduct an analysis of the current state of the Microsoft Active Directory and then recommend a course of action that will improve performance, eliminate structural issues, and increase efficiency.
Complete IT Outsourcing
Our talented team is available 24x7 to supplement your internal staff with on-call and on-site support, or to manage your entire IT department. We also offer custom service and maintenance agreements.
We provide project-based support for major upgrades, such as email infrastructure, server room reconstruction, office moves, WAN conversions, and large-scale desktop replacements.
Vacation Fill-in Support
We can supply experienced staff to fill in gaps and address short-term staffing issues such as vacation periods.
IT Department Management
We offer complete temporary IT department management during personnel transitions or searches.