Solutions / IT Management
Managed IT Services
Further Your IT Capabilities with ATS Managed Services
Managed IT Services by ATS focus on transforming your organization’s IT operations into a streamlined, efficient engine that supports your business goals. With our extensive experience spanning over thirty years and many awards, we ensure that your IT infrastructure is modern, secure, and capable of scaling to meet your needs. Whether upgrading your existing IT team or managing your IT infrastructure end-to-end, ATS is your trusted partner in achieving IT efficiency.
ATS Redefines IT Management to Enhance Operational Efficiency and Fuel Business Growth for Our Clients
As a leading managed IT services provider with US headquarters in New York City, Atlanta, and Washington, D.C. metro area, we offer a wide range of outsourced, managed IT support services.
Managed Servers
Optimize server performance and reliability with ATS’ comprehensive management services, ensuring your critical applications run smoothly.
Managed Workstations
Elevate your team’s productivity with our workstation management, which keeps your systems updated and secure.
Remote Help Desk
Access 24/7 support with our Remote Help Desk, providing immediate assistance to resolve any IT issues swiftly.
Vendor Management
With ATS, your IT infrastructure remains agile, secure, and up-to-date, adapting swiftly to technological changes.
Backup and Data Protection
Protect your vital business data with robust backup solutions and advanced data protection strategies to mitigate risks.
Active Directory Assessment
Enhance security and manageability with ATS’ expert assessment of your Active Directory setup, ensuring optimal configuration.
Patch Management
Secure your systems with scheduled patch management services, reducing vulnerabilities and maintaining compliance.
Mobile Device Management
Secure and manage your mobile workforce with our comprehensive mobile device management solutions, enhancing productivity and protecting company data.
Software Upgrades
Stay updated with the latest software versions, as ATS manages your software upgrades efficiently, minimizing downtime.
DNS and Domain Management
Maintain control over your online presence with reliable DNS and domain management, ensuring your business remains connected and secure.
ATS is dedicated to innovation and excellence in technology, helping your IT achieve its full potential.
At ATS, we don’t just manage your IT; we elevate it. ATS-managed IT solutions ensure that your IT supports and amplifies your business strategy, adapting to market changes and technological advancements with agility. Every organization is unique, and so are its IT needs. Work with an IT partner that works with you to keep your technology modern and competitive while your technology costs are predictable and scalable.
Managed IT Services FAQ
What are managed IT services?
Managed IT services involve outsourcing various IT tasks and operations to a specialized provider who handles the management, maintenance, and support of IT systems on behalf of a business or organization. This allows companies to focus on their core functions while ensuring their IT infrastructure remains operational, secure, and up-to-date.
Why should I consider outsourcing IT management?
Outsourcing IT management to a Managed Services Provider (MSP) like ATS can enhance operational efficiency, reduce costs, and provide access to specialized expertise and advanced technologies that might be unavailable. An expert technology team at an MSP can also help address complex IT issues, potential pitfalls, and regulatory hurdles, improving overall business productivity and security.
What do ATS’ managed IT services include?
ATS offers comprehensive managed IT services, including server and workstation management, remote help desk support, vendor management, backup and data protection, Active Directory assessment, patch management, mobile device management, software upgrades, and DNS and domain management.
How can ATS’ managed IT services enhance my business efficiency?
ATS’ services support your overall business goals by streamlining IT operations, reducing downtime, and ensuring systems and applications run optimally. They enable smoother, more efficient business operations.
What is included in ATS’ server management?
ATS’ server management services include monitoring server performance, ensuring security updates and patches are applied promptly, and managing backups to ensure data integrity and availability.
How does ATS ensure workstation security and productivity?
ATS can manage all aspects of workstation security, including regular updates, malware protection, and performance optimizations, ensuring a reliable and secure environment for your team.
How does ATS approach cybersecurity in its managed IT services?
ATS integrates comprehensive cybersecurity measures into all its managed IT services. This includes advanced threat detection, regular security assessments, training for your staff on cybersecurity best practices, and proactive measures to prevent, detect, and respond to cyber threats.
Can ATS help with software upgrades? How does this process work?
Yes, ATS can manage the entire software upgrade process, from initial assessment and planning to installation and post-installation support, minimizing downtime and ensuring compatibility across systems.
What support does ATS offer for remote IT issues?
ATS provides 24/7 remote help desk support, offering immediate assistance for IT-related issues to minimize disruptions and restore functionality quickly.
What are the benefits of ATS’ vendor management services?
ATS simplifies IT operations by managing relationships with multiple vendors, ensuring contract compliance, and negotiating to get the best service terms, which reduces the hassle and costs associated with vendor relations.
How does ATS protect my business data?
ATS employs advanced data protection strategies, including regular backups, disaster recovery plans, and robust security measures to safeguard sensitive business data against loss and breaches.
What is an Active Directory assessment, and why is it important?
An Active Directory assessment from ATS evaluates your setup to ensure it is optimized for security and efficiency. This helps you manage user access and resources securely across your organization.
What is involved in ATS’ patch management service?
ATS’ patch management service includes the identification, testing, and application of necessary software patches to address vulnerabilities and ensure your IT systems remain secure against potential threats.
How does mobile device management work with ATS?
ATS’ mobile device management services secure, monitor, and manage your mobile devices across operating systems, ensuring your data is protected, and your devices comply with corporate policies and security standards.
What are the advantages of managed DNS and domain services?
With ATS’ managed DNS and domain services, your online presence is maintained with high uptime and security, ensuring your business remains accessible and resilient against cyber threats.
How does ATS handle IT emergencies?
ATS responds to IT emergencies with rapid, effective measures, prioritizing critical systems to minimize downtime and restore operations as quickly as possible.
What regions do ATS’ managed IT services cover?
ATS provides managed IT services across the United States and Europe but extends services to clients in various other locations based on specific client needs and agreements.
How can ATS’ managed IT services adapt to my business growth?
ATS’ services are scalable, meaning they can be adjusted to accommodate the growing needs of your business, ensuring that your IT infrastructure evolves in line with your expansion.
What are the costs associated with managed IT services from ATS?
Costs vary based on the specific services required, the complexity of your IT environment, and the level of support needed. ATS provides customized quotes to match your business needs.
How does ATS stay current with technology trends in IT management?
ATS remains at the forefront of technology by continuously training its staff, speaking at, organizing, and attending industry events, and maintaining partnerships with leading technology providers.
Trust ATS to Modernize Your IT Operations
Choose ATS for managed IT services and experience the peace of mind of having a reliable, innovative, and responsive IT partner. Our commitment is to provide you with functional and pivotal IT solutions that drive your business forward. Let’s make IT a strategic asset for your success.
Featured Articles
Articles / The demand (and need) for ensuring system and data security is greater than ever and increasing at an...
Articles / Understanding Business Continuity In today’s fast and connected business world, it’s vital to keep operations going without interruption....
Articles / In an era where businesses are increasingly reliant on digital infrastructure, integrating managed IT services with cloud solutions...
Articles / Application control is a powerful and essential element in strengthening your cybersecurity posture. By allowing only authorized applications...