Case Studies /
ROH Incorporated
Ongoing IT Infrastructure Support & Cloud Solution Implementation
Background
ROH Incorporated is a technical services company providing a wide range of services in the areas of program/project management and information technology to the government, education, and business sectors.
Solution Highlights
- Application Support & Migration
- Cloud-Based Backup & Security Solutions
- IT Strategy
- Network Design & Implementation
- Network Security
- Server Virtualization
- Wireless Network Implementation
Technologies Used
- Deltek
- Microsoft Exchange
Goals
ROH needed a technology partner that had thorough knowledge of its IT infrastructure in order to implement a network overhaul. The goal was to increase IT efficiencies, reduce technology-related costs, enhance security, and fully utilize the benefits of virtualization.
Challenges
ROH Incorporated, like most companies, focuses on client needs. While delivering high-quality services to its clients, ROH was facing the following challenges internally:
- Its technical expertise was tied up working on various client projects, allowing little resources for its own internal IT infrastructure and security.
- ROH also had a mixed network environment (Novell and Exchange) and a decentralized network management structure that could benefit from consolidation and optimization.
Results
ROH’s network redesign and optimization:
- Ensured that its IT infrastructure is running in the most effective and efficient manner;
- Helped ROH save costs through the virtualization of hardware equipments; and
- Freed ROH’s staff from dealing with internal IT issues, so that they can focus on service delivery to clients.
Solutions
After assessing ROH’s IT infrastructure and the organization’s technology needs, ATS implemented a series of network optimization projects, including:
- Novell migration – Migration of all the applications to Windows and consolidation of everything under a Windows domain
- Exchange migration – Exchange 2000 to Exchange 2003 infrastructure migration and an upgrade from Exchange 2003 to 2010
- Network redesign – Creation of a site-to-site VPN and consolidation of all servers and workstations under a single centrally-managed domain
- Server virtualization – Consolidation of approximately seventeen ROH servers into five
- Deltek support – Accounting system management, maintenance, and upgrades
- Office moves – Assisted with two office moves
- Ongoing support – Provided senior level support for higher-level projects, such as virtualization, server migrations, upgrades, etc.
- Cloud-based backups – Moved ROH’s onsite backup system to a scalable cloud-based solution
- Security – Set up SPAM security solution and cloud-based endpoint protection
- Wireless network implementation – Implemented a secure wireless network
- Strategic IT guidance – Mapped out the IT direction for the company, aided in selection of key technologies, and assisted with budget planning