Client Support
Experience Unmatched IT Support with ATS
At American Technology Services, our client support system is built around your needs, ensuring seamless and efficient solutions across all interactions. Whether you’re facing technical difficulties or need proactive assistance, our expert team is always ready to help. With specialized support for both PC and Mac users and a 24/7 help desk, we ensure you receive timely, effective, and professional IT support that keeps your operations and technologies running smoothly.
Remote Support (PC)
Experience swift and comprehensive remote support for your PC. Our technicians use the latest tools to diagnose and resolve your issues promptly, ensuring minimal downtime and optimal performance for your business-critical applications.
Remote Support (MAC)
Our Mac experts are well-versed in the specifics of Apple’s ecosystem, providing targeted remote support to address any problems. From software troubleshooting to hardware compatibility issues, we’ve got you covered.
Email Our Help Desk
You can reach our 24/7 help desk through email, phone, or by filling out the form below. Our team acts swiftly and provides detailed, thoughtful responses to ensure your issues are thoroughly addressed and you’re equipped with the information needed to prevent future problems.
Fill Out The Form Below Or Give Us A
Call To Get Started.
Our Offices
American Technology Services operates from three strategically located offices in New York City, Fairfax, VA, and Atlanta, GA. Each location embodies our commitment to developing innovative technology and providing excellent client service. With employees across the United States, the main ATS headquarters serve innovative work environments that host our research and development (R&D) facilities and enable our employees to meet with clients and work collaboratively.
From the bustle of downtown Manhattan, NYC, to the tech-savvy corridors in the Washington D.C. metro to our tactical Security Operations Center (SOC) in Atlanta, ATS headquarters are ideally positioned to serve our clients across diverse industries and tap into local talent pools, ensuring we are always at the forefront of providing best-in-class technology solutions.
News and Events
Check out our latest updates and events.
Join us for engaging conversations and bring back practical knowledge to your organization.
Blogs / American Technology Services (ATS) hosted Immersive Breakthroughs 2024: Shaping the Future of Business at our New York City...
Blogs / What an epic evening we had at The Pace University Esports Awards Ceremony! American Technology Services was thrilled...
Blogs / American Technology Services (ATS) stands at the forefront of integrating and advancing emerging technologies in the IT landscape....
Blogs / American Technology Services (ATS) was privileged to participate in the Virtual Reality/Augmented Reality Association (VRARA) organized VR Industry...
Working with ATS is a breath of fresh air. ATS takes our information security concerns seriously and advises us how to avoid potential pitfalls with both hardware and software. We are beyond thrilled with ATS and only wish we had selected them a year earlier.
Joseph A. Appelbaum
President & CEO, Potomac Companies, Inc.
ATS has been our trusted partner in recent upgrades we have made to our IT infrastructure and cyber security. Their account management, project management, and technical teams have all provided top-notch service, guiding us to make informed decisions, managing timelines for multiple projects, and most of all, listening to our needs and making recommendations based on our unique work environment. During the transitions, they have kept us operating smoothly and provided quick and helpful support through their Help Desk.
Amy Gavin
Nutrition.org
I just wanted to take a moment to reach out and thank you for the excellent service you and your team have provided with the hosted SIEM solution. AlienVault is great, but the real value comes from your partnership. The appliance would not do nearly as much for us without your monitoring and consulting services. You have always been on top of things and there for us whenever there is an incident. I feel confident in that our network is secure and I am able to report that our board and clients with full assurance.
Chris Hansford
EducationWeek.org