American Academy of Physician Assistants

Private Cloud, Virtualization, IT Outsourcing, & Strategic IT Planning

Background:

Founded in 1968, the American Academy of Physician Assistants (AAPA) is the national professional society for physician assistants. With more than 100,000 certified physician assistant members, AAPA advocates and educates on behalf of the profession and the patients whom physician assistants serve.

Challenges:

A mid-size association with aging equipment, AAPA needed:

An office relocation that would require major upgrades to its IT infrastructure;
Virtualization of its critical systems; and
An IT partner who would assist it in day-to-day IT operations, augment internal IT staff, and advise on long-term strategic IT planning.

Case Study

Solution Highlights:

AMS Implementation & Hosting
Business Continuity, Backup & Disaster Recovery Planning
Emergency Support
IT Management & Budget Planning
IT Strategy
Network Management
Remote Monitoring

Technologies Used:

ASI’s iMIS AMS
ATS Private Cloud

Goal:

AAPA needed an upgrade to its IT infrastructure to reduce costs and operate more effectively.

Solutions:

ATS worked with AAPA to:

Provide redundant virtual private servers in ATS’ secure private cloud for central administration and simplified access to AAPA’s iMIS association management system (AMS);
Eliminate AAPA’s need to replace the aging equipment by completing the virtualization of its business systems in ATS’ private cloud; and
Plan and execute server consolidation and network redesign projects.

Results:

The implementation of the projects above brought AAPA:

Easy, centralized administration of virtual private servers;
Simplified and seamless access to the iMIS AMS anytime, anywhere;
Reduced IT costs by eliminating the need for physical equipment replacement and maintenance;
Enhanced network effectiveness and efficiency.

ATS continues working with AAPA to offer strategic IT advice, support its network infrastructure, and implement various network improvement and optimization projects.

Working with ATS is a breath of fresh air. ATS takes our information security concerns seriously and advises us how to avoid potential pitfalls with both hardware and software. We are beyond thrilled with ATS and only wish we had selected them a year earlier.

ATS has been our trusted partner in recent upgrades we have made to our IT infrastructure and cyber security. Their account management, project management, and technical teams have all provided top-notch service, guiding us to make informed decisions, managing timelines for multiple projects, and most of all, listening to our needs and making recommendations based on our unique work environment. During the transitions, they have kept us operating smoothly and provided quick and helpful support through their Help Desk.

I just wanted to take a moment to reach out and thank you for the excellent service you and your team have provided with the hosted SEIM solution. AlienVault is great, but the real value comes from your partnership. The appliance would not do nearly as much for us without your monitoring and consulting services. You have always been on top of things and there for us whenever there is an incident. I feel confident in that our network is secure and I am able to report that our board and clients with full assurance.